DYLAN KAIN | Lula Backpack
Implemented as of June 14, 2019: We no longer honor original payment refunds for online returns unless you received a damaged, defective or the wrong item(s). Any returns will be refunded in the form of store-credit, or a gift card that will be emailed to the email provided with the order. The gift cards can be used online or in store at any time.
ALL SWIMWEAR, JEWELRY & SALE ITEMS ARE FINAL SALE.
HOW TO SEND IN YOUR RETURN:
YOU NOW HAVE TWO OPTIONS TO RETURN YOUR ITEMS!
1. IN PERSON AT OUR LITTLE ROCK BOUTIQUE
Bring the item(s) you wish to return to our store for store credit, which can be used right then or at a later date, in-store or online. No receipt or return label necessary. Returns must be unworn, unwashed, and unaltered with all tags attached. Items will only be accepted within 10 days of the original ship date.
2. IN THE MAIL
Please note that we do not offer a prepaid shipping label for online orders. Customers will be responsible for the return shipping cost. Your order will include an invoice, and return form. Fill out the information on the Return Form card. Securely pack your merchandise and Return Form in packaging of your choice and return the item within 10 days of shipment (noted on the return form). Returns must be unworn, unwashed, and unaltered with all tags attached. Return shipping is non-refundable, unless you received a damaged, defective, or the wrong item(s).
Mail your online returns to the following address:
Attn: Online Returns
11525 Cantrell Rd
Little Rock, AR 72212
Few exclusions apply: Sale items, swim, and jewelry cannot be accepted unless you received a damaged, defective or the wrong item(s).
We do not offer exchanges, but if you would like to return your item for a different size, please email us and we will be happy to see what we can do: firstname.lastname@example.org
Questions About Returns?
Email us at email@example.com.
Don't let the size of The Lula fool you - this style has three separate compartments that are spacious enough to hold all your essentials and then some, including a water bottle, wallet and more. Made from durable Italian leather, it has adjustable straps for a comfortable fit and is detailed with our signature silver hardware at the front.
You can also remove the leather straps and wear with the chain strap cross body for a more elegant evening look. The back pocket is designed to hold an iPhone Plus - it's super easy access when you are on the go.
Style comes with Dust Bag and three straps (two leather and one chain strap).
- Italian Leather
- Measurements: 25cm x 16cm x 10cm