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RETURNS

RETURN POLICY:

Implemented as of June 14, 2019:  We no longer honor original payment refunds for online returns unless you received a damaged, defective or the wrong item(s). Any returns will be refunded in the form of store-credit, or a gift card that will be emailed to the email provided with the order. The gift cards can be used online or in store at any time.

ALL SWIMWEAR, JEWELRY & SALE ITEMS ARE FINAL SALE.

  

RETURN INFO:

HOW TO SEND IN YOUR RETURN:

YOU NOW HAVE TWO OPTIONS TO RETURN YOUR ITEMS!

 

1. IN PERSON AT OUR LITTLE ROCK BOUTIQUE
Bring the item(s) you wish to return to our store for store credit, which can be used right then or at a later date, in-store or online. No receipt or return label necessary. Returns must be unworn, unwashed, and unaltered with all tags attached.  Items will only be accepted within 10 days of the original ship date.

 

2. IN THE MAIL
Please note that we do not offer a prepaid shipping label for online orders. Customers will be responsible for the return shipping cost. Your order will include an invoice, please securely pack your merchandise and invoice in packaging of your choice and return the item within 10 days of shipment (day after order was placed). Returns must be unworn, unwashed, and unaltered with all tags attached. Return shipping is non-refundable, unless you received a damaged, defective, or the wrong item(s).

 

Mail your online returns to the following address:
SCARLET CLOTHING
Attn: Online Returns
11525 Cantrell Rd
Ste 104
Little Rock, AR 72212

 

Few exclusions apply: Sale items, swim, and jewelry cannot be accepted unless you received a damaged, defective or the wrong item(s).

We do not offer exchanges, but if you would like to return your item for a different size, please email us and we will be happy to see what we can do: info@scarletclothing.com

 

Questions About Returns?

Email us at info@scarletclothing.com.

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